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Interpersonal Communication Skills
While its true that by three years of age a child
can learn several languages simply by growing up in an environment
where those languages are spoken, modern science hasn't been terribly
successful in modeling out how successful communication works.
In fact, its very complex! Numerous theories have
come and gone about how children learn languages across cultures.
Hundreds of books are churned out every few years on business
communication, teaching, etc.. Ironically enough, the very
word, communication, is now completely nebulous referring to everything
from computers to media to non-verbal skills.
Perhaps,
the most sophisticated model of interpersonal communication was dubbed
“neurolinguistics” [NLP] by its developers, Bandler and Grinder.
Using Noam Chomsky's transformational grammar model
of how people learn languages, they studied the linguistic
patterns of several very famous therapists, known for getting
spectacular results. Many common patterns
were found among those therapists as well as noted teachers
and salespeople. Later, they developed models of non-verbal
behavior. The first article below is actually an
outline that I use for workshops with practical hands on training.
It wasn't originally intended to stand alone as a piece of
explanatory writing but it may give a sufficient sense of the elegance
of this model of communication. For longer courses, I have
much more detailed syllabi available.
The
second article below builds on the basic premises of the first article.
Again, it is intended for use in very short training sessions
of an hour or two or as a a reminder for clients with whom I'm working
on these issues. My hope is that in reading it here without
any guidance you may get a good idea or two to take into meetings with
the boss or co-workers, or others with whom you are trying to work out
a conflict.
Couples
Communication: This
you to a page with a link to a website
devoted
to couples counseling with articles germane to couples.
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